Workforce management solutions built for modern workforce complexity
Matrix Workforce delivers workforce management solutions that help organisations manage contingent, temporary and blended workforces through connected solutions powered by Matrix Prism®.
From flexible managed service provider solutions and VMS technology to talent pooling, payroll and Statement of Work procurement, we give organisations the visibility, governance and flexibility to manage work more effectively.
Trusted by organisations managing complex workforces across the UK
Workforce models have evolved, but many workforce systems have not.
Disconnected workforce management
Many organisations manage contingent labour, suppliers, payroll and project-based delivery through separate systems. As a result, visibility and operational control become harder to maintain.
Increasing workforce complexity
Blended workforce models now span temporary labour, contractors, direct sourcing and Statement of Work procurement. This creates greater pressure on governance, compliance and workforce oversight.
Pressure to improve agility and control
Organisations need to secure talent faster and reduce operational friction. At the same time, they need consistency across suppliers, processes and workforce channels.
A connected approach to workforce management
Matrix Workforce brings together workforce expertise, operational delivery and connected technology Matrix Prism®. Our solutions help organisations manage contingent labour more effectively. They also improve visibility, governance and workforce agility across complex workforce models.
Through one connected workforce ecosystem, organisations can access:
- Managed Service Provider solutions and contingent workforce management
- Vendor Management System (VMS) capability powered by Matrix Prism
- Matrix Talent Pool solutions to support direct sourcing strategies
- Matrix Payroll and Umbrella services for compliant workforce payment and administration
- Matrix Milestone’s statement of work procurement solutions for compliant, outcome-based project delivery
This connected model enables organisations to reduce workforce fragmentation while supporting broader total workforce strategies as organisational needs evolve.
£1.6b
managed spend
100%
compliance
99.8%
fulfilment Rate
29m
managed Hours
£200m
procurement spend supported
Up to 31%
cashable savings
CASE STUDIES
Supporting leading organisations with evolving workforce challenges
“We get better quality candidates because Matrix understands and has helped us refine our supply chain through a tailored approach. There are clear processes now with proper approvals, audit trails and checks. It’s structured, fair and transparent, which is essential for a council like ours. Fulfilment levels are turned around really quickly and the improved job specifications and guidance from Matrix make a real difference. New employment legislation always brings challenges, but Matrix supports us through all of it. They help adjust rates, guide hiring managers and make sure we stay compliant.”
Harbinder Manku
Corporate Contracts Manager, Westminster City Council
WHAT MATRIX WORKFORCE DOES
Workforce solutions connected through one operational ecosystem
Unlike traditional workforce models that rely on disconnected systems or fragmented supplier relationships, Matrix Workforce connects Managed Service Provider delivery, workforce technology, onboarding, reporting, payroll administration and Statement of Work through Matrix Prism®.
This helps organisations build more scalable, agile and visible workforce models that evolve alongside their needs.
Managed Service Provider
Flexible, vendor-neutral Managed Service Provider solutions designed to improve visibility, supplier governance and contingent workforce performance. Recognised in the SIA MSP Global Landscape Report 2025, our approach combines workforce expertise with Matrix Prism® technology to support greater control, compliance and access to talent.
Vendor Management System
Workforce management technology powered by Matrix Prism®, with VMS capability recognised by Everest Group in its 2026 Global Vendor Management System PEAK Matrix®. Improve supplier visibility, governance and in-house control across contingent workforce activity.
Talent Pool Solutions
Direct sourcing and talent pooling solutions that help organisations build trusted candidate communities, improve workforce engagement and strengthen access to talent. Built to support proactive sourcing, better candidate visibility and stronger routes into work.
Statement of Work
Outcome-based delivery solutions that connect project-based work with contingent workforce strategy, supporting consultancy, specialist services and delivery accountability. Designed to improve visibility, governance and cost control.
Payroll Solutions
Compliant contractor payroll and workforce payment services designed to simplify administration, strengthen governance and improve worker experience across contingent and flexible workforce models.
Umbrella Services
100% HMRC-compliant and Professional Passport accredited umbrella services for contractors, agencies and organisations needing transparent PAYE engagement and responsive support.
Modular workforce solutions built around your needs
Organisations can engage with Matrix Workforce in the way that best suits their workforce needs today – whether through a single workforce solution, a standalone technology route or a broader connected workforce model powered by Matrix Prism®.
As workforce requirements evolve, additional services and capabilities can be integrated over time through the wider Matrix ecosystem, helping organisations build more connected, scalable and efficient workforce models at their own pace.
WHY CHOOSE US
Workforce solutions designed around operational outcomes
Greater workforce visibility
Gain clearer oversight across workforce activity, supplier performance, spend and operational reporting through connected workforce infrastructure.
Vendor-neutral workforce delivery
Maintain flexibility and control through workforce models designed around organisational outcomes, not supplier preference.
Connected workforce ecosystem
Manage contingent labour, direct sourcing, payroll and Statement of Work procurement through one connected operational ecosystem.
Powered by Matrix Prism®
Matrix Prism® underpins workforce visibility, onboarding, governance and operational reporting across the Matrix Workforce ecosystem.
Scalable workforce delivery
Support changing workforce demands through flexible workforce models designed for complex, high-volume and multi-supplier environments.
Built around operational outcomes
Reduce workforce friction, improve consistency and create more connected workforce experiences across the full engagement lifecycle
BEFORE MATRIX WORKFORCE
Workforce complexity without connected visibility and control
Disconnected workforce processes can create inefficiency, limited visibility and more pressure on internal teams.
- Limited visibility across workforce activity and supplier performance
- Fragmented workforce systems and disconnected processes
- Inconsistent governance across contingent workforce programmes
- Growing administrative burden on internal teams
- Difficulty scaling workforce models alongside organisational growth
AFTER MATRIX WORKFORCE
Greater workforce agility, visibility and control through one connected model
A connected workforce approach powered by Matrix Prism® helps organisations strengthen governance, improve visibility and reduce operational friction.
- Connected workforce visibility powered by Matrix Prism®
- More consistent governance, reporting and supplier oversight
- Reduced operational friction across workforce processes
- Greater agility across contingent and blended workforce models
- Workforce infrastructure designed to evolve with organisational needs
Recognised, trusted and aligned to industry standards through our frameworks, partnerships and accreditations
Workforce Management Solutions FAQs
Workforce management solutions help organisations manage how work gets sourced, engaged, governed and delivered across different worker types.
Matrix Workforce supports contingent labour, temporary workers, direct sourcing, payroll and Statement of Work procurement through connected workforce solutions powered by Matrix Prism®.
Contingent workforce management is the process of managing temporary workers, contractors, agency labour and other non-permanent workers. This usually includes sourcing, onboarding, compliance, supplier management, reporting and workforce administration.
Yes. Matrix Workforce supports blended workforce strategies across temporary labour, contractors, direct sourcing, payroll services and Statement of Work procurement. This helps organisations manage different workforce channels through a more connected operating model.
Matrix Prism® is the total workforce platform that powers visibility, onboarding, governance and reporting across the Matrix Workforce ecosystem. As the driving force behind Matrix Workforce, that technology is supported by our specialist service team, who help manage suppliers, improve processes, resolve operational issues and support workforce programme performance.
Yes. Organisations can work with Matrix Workforce through individual workforce solutions, standalone Matrix Prism® VMS and SaaS technology or broader managed workforce models. This means each organisation can choose the route that best fits its workforce maturity, capacity and goals.
Matrix Workforce supports stronger governance through structured supplier management, standardised processes, onboarding controls, audit visibility and connected reporting powered by Matrix Prism®. Our workforce specialists also provide the service wrap needed to manage exceptions, improve consistency and help organisations maintain stronger operational control across their workforce programme. This helps organisations manage workforce risk with more consistency and control.
Yes. With our Matrix Prism® platform, Matrix Workforce can integrate with existing technologies and operational systems depending on organisational requirements and technical infrastructure.
Talk to a workforce expert
Whether you’re exploring workforce solutions for your organisation or already working with us, use this form to tell us what you need.
From improving workforce visibility, cost control, compliance and supplier performance to getting support with an existing service or account, a few quick questions will help us understand your enquiry and connect you to the right team.
Once submitted, a member of the team will be in touch to discuss your requirements or help with your query.